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What Does a Social Media Manager Need from a Client for Effective Social Media Marketing?Effective social media marketing requires the collective effort of a community, not just a single individual.

  • rebecca7313
  • Jul 2, 2024
  • 2 min read

Effective social media marketing requires the collective effort of a community, not just a single individual. Engaging a dedicated social media manager is akin to hiring a conductor to orchestrate harmony within an orchestra, ensuring everyone plays in sync to create the best possible outcome.


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However, a social media manager cannot build a thriving community on their own. Here's what they need from a client to achieve success:


  1. Company Insights and Expertise:

  • Social media managers need valuable insights from company experts. This allows them to highlight interesting aspects of what the company does, making the content more engaging and informative.

  1. Leadership Support and Strategy Alignment:

  • Leadership buy-in is crucial. The social media strategy should align with the broader company strategy, not just the marketing strategy. This ensures consistency and coherence across all platforms.

  1. Regular Input from Enthusiastic Team Members:

  • Encourage team members who are building their own brands to contribute. They can help weave the company's brand into their communications and invite others to engage with the content. Educate and encourage vocal team members rather than shutting them down. Their growing personal brand can become a valuable asset to the company.

  1. Professional Communication and Brand Advocacy:

  • Help team members communicate professionally on brand posts and share content with their insights. Teach them how to tag the company appropriately in their posts to inform and engage without overtly selling.

  1. Community Building and Engagement:

  • Team members should be encouraged to engage with comments on brand social media posts. Additionally, they should interact with other brands and build a supportive digital community.

  1. Content Sharing and Visual Documentation:

  • When attending professional events, team members should take pictures (with permissions) and share them with the social media manager. This can provide fresh and relevant content for the company’s social media channels.

  1. Constant Communication:

  • Keep the social media manager informed of all activities and always consider them when posting. This collaboration ensures the social media presence remains dynamic and engaging.

By building a collaborative environment and leveraging the strengths of various team members, a social media manager can effectively build and sustain a vibrant online community. Remember, social media is about being social, and it takes a collective effort to succeed.


Innov8 Social manage B2B social media accounts, leveraging the power of social media for stronger sales and brand identity. If you would like support managing your brand social media accounts, get in touch with the team here at hello@innov8social.co.uk

 
 
 

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